Delete Account

Last updated: July 2, 2026

This page explains how Saloora users can request deletion of their account and related personal data.

Request account deletion:
Email us at support@saloora.app with the subject “Saloora Account Deletion Request”.

How to request deletion

1. Send an email from the email address or phone number associated with your Saloora account, if possible.
2. Include your full name, phone number, and the account type you use in Saloora, such as customer, salon, stylist, or company.
3. We may ask for additional verification to confirm that you own the account before deleting it.
4. After verification, we will process the deletion request and confirm by email when completed.

Data that may be deleted

Depending on your account and features used, deletion may include account profile data, phone/email identifiers, profile settings, uploaded media, user content, messages, booking-related personal data, notification tokens, and app usage records associated with your account.

Data that may be retained

Some information may be retained where required or permitted for legal, safety, accounting, fraud prevention, security, support, dispute resolution, or business record obligations. Examples may include invoices, transaction records, abuse-prevention logs, and records needed to complete active bookings or orders.

Retention period

Deletion requests are normally reviewed as soon as possible after identity verification. Some backup or log data may remain for a limited period before being automatically removed. Certain legal, accounting, or security records may be retained for a longer period where required or permitted by applicable law.

Contact

For account deletion or privacy requests, contact: support@saloora.app